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EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk

Contact Management
The core of EBSuite is its powerful Contact Manager. The Contact Manager is integrated and shared by each module. This makes it ideal for business or work groups who need a complete and synchronized view of their customers.

EBSuite's Notes History provides a complete "360-degree" view of your customers, enabling support representatives to understand every interaction and interest. Enable them to build and maintain a strong and lasting customer relationship.

Work group calendar / task creates team work
Manage support cases as a team
Improve customer satisfaction
Controlled 360-degree customer history access


Integrated Modules Share Complete History
All customer history is organized and stored in one place - their contact record. From their initial lead generation marketing campaign to each sales opportunity, sales quotes, customer support requests or project tasks. All documents related to the customer are easily accessible.

Group Calendar & Task Management
Help everyone be more effective. Track individual as well as team calendars and tasks to create a dynamic team. Synchronize contacts, calendar and tasks with Microsoft's Outlook, Palm Treo, Blackberry and Apple's iPod. Enable team work and access to vital business information anywhere.

Mobile Notification
Keep everyone synchronized, even out in the field, with EBSuite alerts, sales escalations and sales opportunities delivered to your mobile device, PDA or cell phone.

Track Team Performance
Managers can create and assign teams to support each account. Create roles for each member and track their achievements. Report on team as well as individual performance.

Case Tracking
Customer Web Portal
Knowledge Base - FAQ
Contact Management
Case Escalation / Alerts
Time Tracking & Billing
Customer Service Reports
Case Report Builder
Executive Dashboards
Asset Management
Activity Management
Mobile CRM Access
Enterprise Integration

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EBSuite's CRM News
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S3 Partners With EBSuite.com to Ensure Oprah Winfrey's and Dennis Rodman's Security
CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support

  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

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