Mobile CRM and CRM Synchronized Solutions

Benefits

Mobile support agents or field service techs are never without their vital customer information. EBSuite's mobile customer relationship management (CRM) empowers support agents while they are away from the office. EBSuite's mobile CRM solutions include: an offline client for laptops (Macintosh, Linux and PC), mobile support on-demand for web enabled devices such as BlackBerry, Palm Treo, PocketPC and other web enabled PDAs.

EBSuite utilizes open source technology from Sync4J to enable synchronization of contacts, calendars and tasks with Microsoft Outlook, Palm Treo and Blackberry systems.

Improved out-of-office productivity
Improved customer service
Real-time reaction to changes from anywhere
Efficient team work between office and mobile support teams

Highlights

Sync-N-Go

EBSuite utilizes open source technology from Sync4J to enable synchronization of contacts, calendars and tasks with Microsoft Outlook, Palm Treo and Blackberry systems.

Wireless CRM

Engineered for the small screen. Our mobile CRM is designed with all the functionality of our on-demand solution in a handy size. Works with web enabled devices such as BlackBerry, Palm Treo, PocketPC and other web enabled PDAs.

Offline CRM

EBSuite's offline mobile CRM solution is available for Macintosh, Linux and PC operating systems. Offline support users work with the same easy-to-use interface as the on-demand sales module. It runs on their web browser or their disconnected laptop and automatically syncs back when they are back online.

Alerts & Reminders

Never miss important tasks or appointments again with alerts delivered on-screen, by email, and by text message to mobile devices.