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EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk

Time Sheet & Activity Tracking
EBSuite's enterprise-class time tracking allows consulting or professional service firms the ability to track billable services on projects, professional service work and customer support. EBSuite improves efficient management with individual case / task assignments. It gives managers and executives the precise, quantifiable, real-time information into the critical business metrics. All key data is in one system, where managers have instant answers to difficult business questions.
Accurate Real-time Reports
Automatically Calculate Your Teams Billable Time
Accurate Time Reports for Faster Invoices
Measured ROI of Each Client

Report Time by Each Case
Automatically report each agent's time spent on each service case. Create reports based on client, company and cases. Manage service / time retainers for credit and billing.

Optimize Profits
Streamline operations and improve time record management to drive increased profits. Time management is conveniently available at every touch point in our customer support module.

Dashboards for Case / Task Assignment
EBSuite's dashboards are where it all begins. Each day, users can review their projects, customer service cases, due dates and priorities. Then easily record the time, status, work detailed and automatically associate it to a billable client.

Case Tracking
Customer Web Portal
Knowledge Base - FAQ
Contact Management
Case Escalation / Alerts
Time Tracking & Billing
Customer Service Reports
Case Report Builder
Executive Dashboards
Asset Management
Activity Management
Mobile CRM Access
Enterprise Integration

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EBSuite's CRM News
EBSuite.com Implements CRM Solution for Asteres Inc
Alcatel Selects EBSuite as CRM Partner In North America
S3 Partners With EBSuite.com to Ensure Oprah Winfrey's and Dennis Rodman's Security
CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support

  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

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