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Support Case Tracking plus "YourBranded" Exclusive Customer Portal

Features - all Sales Module features Plus: Implementation Quick Look
Case Managment Capture, Escalation and Closing Web, Portal and email capture Click Here
Customizable/Brandable Customer Support Portal Your Design, Your Implementation: add any custom page or feature Click Here
Knowledge Base Authoring, Editing and Reporting Create Articles for customers and internal agents. Organize by Product Click Here
Add the Project Module and create a Project Portal Share Project information through the Project Portal Click Here
Integrate Blog and RSS feeds into the Customer Portal Link All Company Messages and Images! Click Here
Track Agent Time or Project Time for billing Convenient "Time" button allows for detailed record keeping Click Here
  • Training and Implementation packages are available
  • Graphics branding and Image integration services are through our Professional Services group
  • Web Form integration is built in

Your Competitive Advantage — Customer Loyalty

The basic structure of the Support Portal and Issue Tracking Module is already implemented - Add your branding, logo and colors and the Support Module is up and running.

Call (888-276-3270 x2)or eMail our Sales and Support Team for a one-on-one demo of the Support Environment - If you have customers - you have customers with questions -- you need the Support Module from EBSuite