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Project Status Dashboards

Benefits

EBSuite's Customizable dashboards provide instant access to the real-time analysis you need to run your business. Our dashboards provide critical sales, support case and activity metrics across every EBSuite module with our animated Flash charts to empower executives to identify trends and react.

  • Single page to manage your business
  • Confirm trends - react with confidence
  • Accurate performance reports
  • Instant real-time reports

Highlights

Dashboards

Pre-configured, one-click customized dashboards provide decision making information for each role, from support representative to executives. Dashboards display critical metrics the instant they login. Support managers utilize the case charts to identify problems and increase service velocity. Executives utilize the case status and stages to predict future resource allocation.

Real-Time Reports

EBSuite's dashboards provide real-time analysis of your business. Reports give you the competitive edge in today's fast paced business world. Most reports enable drill-downs into the actual data to see each detail presented from the graph or chart.

Dashboard Exports

EBSuite's dashboard charts and reports are available for export in .PDF, HTML and CSV formats. Support managers now have the ability to instantly publish their reports to executives and support team members.