Software & High Technology Development

Benefits

Manage software development projects with everyone working together. Complete file and version tracking, full-folder downloads and bug/patch management. Service software bugs easily with our integration between our customer support and project management modules. Cases with bugs are automatically escalated to engineering for project status resolution. As patches are developed and bugs resolved, affected customers are automatically notified and patches can be attached.

Increase Team Productivity
Easy-to-Use Development System
Organized Information is Never Lost
Complete Version History

Highlights

Bug/Problem Life Cycle

Define your own Problem/Bug life-cycle, attach files to a bug, and define your custom lists for bugs, browse bugs by product, project assigned, and other categories. For every Problem/Bug you can define/maintain a Solution/Patch to track the list of files, work orders that repair the problem

Version Control — Full Folder Download

Assure accurate and up-to-the-minute version control. View histories, file differences, quick view files and reports, or retrieve an entire archive of files with defined versions.

Nested Solutions/Patches

Organize your applications solutions with unlimited directories. Solutions/Patches can contain other patches which are automatically referenced.

Integrated File Check In/Out

Retrieve an entire .ZIP archive of patches with defined versions for any patch.

Searchable Bug/Patch Library

Easily locate solutions and their associated bugs/problems. Our searchable library will assist you to maintain and track your resolutions.