 |
 |
 |
|
| Benefits
|
Software Development Projects
Manage software development projects with everyone working together. Complete file and version tracking, full-folder downloads and bug/patch management. Service software bugs easily with our integration between our customer support and project management modules. Cases with bugs are automatically escalated to engineering for project status resolution. As patches are developed and bugs resolved, affected customers are automatically notified and patches can be attached.
Increase Team Productivity
Easy-to-Use Development System
Organized Information is Never Lost
Complete Version History
|
| Highlights
|
Bug / Problem Life Cycle
Define your own Problem/Bug life-cycle, attach files to a bug, and define your custom lists for bugs, browse bugs by product, project assigned, and other categories. For every Problem/Bug you can define/maintain a Solution/Patch to track the list of files, work orders that repair the problem
Version Control - Full Folder Download
Assure accurate and up-to-the-minute version control. View histories, file differences, quick view files and reports, or retrieve an entire archive of files with defined versions.
Nested Solutions/Patches
Organize your applications solutions with unlimited directories. Solutions/Patches can contain other patches which are automatically referenced.
Integrated file check in/out
Retrieve an entire .ZIP archive of patches with defined versions for any patch.
Searchable Bug/Patch Library
Easily locate solutions and their associated bugs/problems. Our searchable library will assist you to maintain and track your resolutions.
|
|
 |
|
|
 |
 |
 |
|
|
|
EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
|
|
Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
|
|
EBSuite.com Implements CRM Solution for Asteres Inc
