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EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk
 

Benefits
Software Development Projects
Manage software development projects with everyone working together. Complete file and version tracking, full-folder downloads and bug/patch management. Service software bugs easily with our integration between our customer support and project management modules. Cases with bugs are automatically escalated to engineering for project status resolution. As patches are developed and bugs resolved, affected customers are automatically notified and patches can be attached.
Increase Team Productivity
Easy-to-Use Development System
Organized Information is Never Lost
Complete Version History

Highlights
Bug / Problem Life Cycle
Define your own Problem/Bug life-cycle, attach files to a bug, and define your custom lists for bugs, browse bugs by product, project assigned, and other categories. For every Problem/Bug you can define/maintain a Solution/Patch to track the list of files, work orders that repair the problem

Version Control - Full Folder Download
Assure accurate and up-to-the-minute version control. View histories, file differences, quick view files and reports, or retrieve an entire archive of files with defined versions.

Nested Solutions/Patches
Organize your applications solutions with unlimited directories. Solutions/Patches can contain other patches which are automatically referenced.

Integrated file check in/out
Retrieve an entire .ZIP archive of patches with defined versions for any patch.

Searchable Bug/Patch Library
Easily locate solutions and their associated bugs/problems. Our searchable library will assist you to maintain and track your resolutions.

Features
Multiple Projects
Task Management
Account Management
Software Projects
Time Sheet Management
Team Workload
Document Management
Discussion Forum
Dashboards
Email Alerts
Access-Control
Gantt Charts
Group Calendars / Tasks
Project Wizards


 
See it Now
Free Trial
EBSuite's CRM News
EBSuite.com Implements CRM Solution for Asteres Inc
Alcatel Selects EBSuite as CRM Partner In North America
S3 Partners With EBSuite.com to Ensure Oprah Winfrey's and Dennis Rodman's Security
CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
.: 
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support


  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

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